Washing machines work hard, but a few simple habits make a real difference to how long they last and how well they wash. None of these takes much time. Here are the five that matter most.
1. Clean it regularly
Detergent, softener and dirt build up in the drawer, door seal and filter, and that is what causes smells and, eventually, blockages. Once a month, wipe the seal, clean the drawer, check the pump filter and run a hot maintenance wash with the drum empty. Leave the door and drawer open afterwards so the inside can dry. We cover this step by step in our guide to cleaning a smelly washing machine.
2. Load it sensibly
An overloaded drum strains the bearings, shock absorbers and motor, and clothes don't rinse properly. A drum that is too empty, or loaded with a single heavy item such as a duvet or towel, can cause an unbalanced spin and a banging noise. Aim for a mix of items, fill the drum so that clothes can still move freely, and follow the maximum load in your manual.
3. Use the right detergent, in the right amount
More detergent doesn't mean cleaner clothes. Too much leaves residue that builds up in the machine and on clothes, and creates excess suds that can interfere with the wash. Use detergent designed for your type of machine, follow the dose on the pack for your load size and your water hardness, and don't use more fabric softener than you need.
4. Keep it level
A washing machine that rocks vibrates more, wears faster and can walk across the floor on the spin. Put a spirit level on top and adjust the feet until it sits level front to back and side to side, then tighten the lock nuts. Check that the machine doesn't rock when you push a corner.
5. Check the little things
- Empty pockets before washing, because coins and keys damage drums and block pumps.
- Look at the hoses for bulges, cracks or leaks every so often.
- Don't ignore small signs, like a slow drain or a new noise.
- Use the programmes your manual recommends for different fabrics.
Signs it needs an engineer
If you notice any of the following, don't wait for the machine to fail completely: a grinding or rumbling noise, leaks, water left in the drum, clothes that come out dripping wet, error codes or a burning smell. Small faults caught early are cheaper to fix. Our washing machine repair service covers all makes across Cardiff and the surrounding area, from £70 + VAT, with a 90-day guarantee. Our troubleshooting guide will help you work out what is wrong first.
Call us on 029 2088 5355 for a quote, or book online. Same-day or next-day where possible, repairs from £70 + VAT, and a 90-day guarantee on every repair.
Book a repair onlineFrequently asked questions
How long should a washing machine last?
It varies a lot by make, price and how heavily it is used. Many last ten years or more with sensible care, while a heavily used machine may wear out sooner. Regular cleaning, correct loads and fixing small faults early all help.
Does overloading damage a washing machine?
Yes, it can. An overloaded drum puts extra strain on the bearings, shock absorbers and motor, and clothes don't wash or rinse properly. Follow the maximum load in your manual and leave room for clothes to move.
How do I level my washing machine?
Check with a spirit level on top of the machine, then adjust the feet (usually by turning them and tightening the lock nut) until it is level front to back and side to side, and doesn't rock when you push a corner.
