Cardiff · Hob repair
Hob repair in Cardiff
Ring will not light, ignition clicking or a zone not heating? Our own engineers repair gas and electric hobs in Cardiff, from Cathays and Roath to Whitchurch and the Bay.
Same-day or next-day where possible. In and out of warranty.
Gas Safe registered engineersRegistration number 596103- Which? Trusted Trader
- Rated Excellent on Google
- Our own employed engineersDBS checked, with manufacturer training
Official partners and authorised agents
Approved to repair the brands you own
We are official partners and authorised service agents for Samsung, Whirlpool, Indesit, Hotpoint, Beko, Smeg, Rangemaster, Hoover, Haier and Candy. We also work with Domestic & General, and we repair every other major make too.
See every brand we repair → Domestic & General customer? Raise your warranty claim direct with us →
Cardiff hob repairs
Hob repair for Cardiff kitchens
A hob that will not light or heat makes every meal harder. Our own employed engineers repair gas and electric hobs of every make across Cardiff and the Vale of Glamorgan, and we aim to complete most repairs in a single visit.
Call us with the make and what the hob is doing and we'll give you a quote. Repairs start from £70 + VAT, and every repair is guaranteed for 90 days. We repair appliances both in and out of warranty.
- Our own engineers, not subcontractors
- Same-day or next-day repairs where possible
- All makes and models, in and out of warranty
- 90-day guarantee on every repair
Common faults
What is your hob doing?
Pick the symptom to see the likely cause, what is safe to check first, and what we do. It's a guide only: we confirm the fault when we see it.
Symptom
What happens next
How a Cardiff repair works
Ring us or book online
Give us the make, the model if you have it, and what the hob is doing. We quote before we book your visit.
We visit your Cardiff home
One of our own engineers finds the fault and confirms the price, same day or next day where we can.
Repaired and guaranteed
We aim to complete most repairs in a single visit, and every repair carries a 90-day guarantee.
Meet the vans
Look out for the EGC van
Expect a branded van with the EGC logo, the Gas Safe badge and our phone number on the side. Our engineers carry spare parts on board, so many repairs can be completed on your doorstep.
- Spare parts on board
- Gas Safe registered
- Which? Trusted Trader
Prices and guarantee
What a hob repair costs in Cardiff
The price depends on the make and the fault, so call us with the details and we will quote for your Cardiff visit.
Free quote
£0Call us with the make and the fault, and we'll quote before booking a visit.
Repairs from
£70 + VATThe price depends on the make and the fault. Ask us for a quote.
Repair guarantee
90 daysEvery repair we complete is guaranteed for 90 days.
In Cardiff
Hob repairs across Cardiff
Gas hobs, electric hobs and induction hobs all turn up in Cardiff kitchens, from the terraces of Cathays and Roath to the newer apartments around the Bay. A gas ring that will not light, a clicking ignition, a weak or yellow flame, or an electric zone that stays cold are all faults we deal with.
Gas hobs are repaired by our Gas Safe registered engineers. If you can smell gas, follow the safety steps on this page and call us from outside the property.
Not on the list? Call us and we'll tell you whether we can visit, or see every area we cover.
Where we repair hobs in Cardiff
- CF10City Centre, Cardiff Bay, Butetown, Atlantic Wharf
- CF11Canton, Pontcanna, Riverside, Grangetown
- CF24Roath, Cathays, Adamsdown, Splott, Tremorfa
- CF23Pen-y-lan, Cyncoed, Pontprennau, Llanedeyrn
- CF14Heath, Llanishen, Lisvane, Birchgrove, Rhiwbina, Whitchurch
- CF5Llandaff, Ely, Caerau, Fairwater, St Fagans, Wenvoe
- CF15Radyr, Morganstown, Tongwynlais, Creigiau, Taffs Well
- CF3St Mellons, Rumney, Llanrumney, Trowbridge
Plus Penarth, Barry, Cowbridge, Bridgend and the rest of the Vale of Glamorgan.
Makes we repair
We repair every make of hob
Some of the makes we repair. Tell us yours when you book.
Customer reviews
What customers say on Google
Real reviews from our Google listing, shown with first name and initial.
Can't fault EGC. They were very prompt at replying to my emails. Steve who came and fixed our oven was very friendly and efficient.
An excellent service which was reasonable and efficient. I would definitely use this company again. Thank you for sorting out my oven!
Amazing service and communication. My SMEG oven repair wasn’t straightforward. EGC didn’t give up and explored every avenue until it was working again. I can’t recommend enough…. Great team, exceptional service… thank you…
Repaired SMEG oven element. Excellent service, identified the fault, sourced the required parts and fitted same all within a short time frame. Great service.
Speedy response to my appliance breakdown. Fixed labour cost, friendly and competent engineers. My oven is working again, time for cake!
I’ve used this company a number of times. Customer service is brilliant and I must mention Nikki. The engineers are always on time and carry out professional work. No hesitation in recommending them.
Friendly staff. Engineer turned up within time frame. Repair completed without mess and appliance tested before leaving. Would highly recommend this company. Another number for my contact list.
This team certainly knew how to sort out problems and got the job done promptly. I will certainly recommend them to others
The service I got was amazing - professional, friendly and incredible value for money. I would thoroughly recommend using the services of Electrical & Gas Care. They are now my go-to provider!!
I am so pleased with the service provided. My machine is working perfectly now. Technician Mike was thorough and thoughtful. The end test was particularly reassuring.
I’ve used EGC a couple of times now and the standard of work has always been excellent. Lloyd, one of their engineers, is very knowledgeable and professional but friendly as well so would highly recommend this company.
I’m so pleased with the communication and the service received from EGC. I couldn’t have asked for anything to be done differently. Wes was great. Thank you.
Was recommended by a friend. They came out, diagnosed faulty gas cooker and returned once the part was in stock to repair. Would happily recommend and use again.
Alec came and fixed our washing machine machine under warranty from Hotpoint.He very good a credit to your company.Would have no hesitation in recommending you.
Really pleased. Engineer came on time and fixed the issue within 15 minutes. Really professional. Would highly recommend!!
Wayne was delightful. Very polite & talkative . His professionalism showed immediately. The problem was soon resolved. Thank you for such outstanding customer service Sean
Prompt reply to my enquiry. The diagnosis and repairs were carried out quickly and efficiently. I would recommend this company.
Jordan came today to repair my Smeg fridge-freezer. He arrived on time and quickly diagnosed the problem. He was very polite and professional and cleaned up the small amount of water that came out of the freezer. It's all working perfectly now. Thanks to Jordan and Liz in the office at EGC. 100% recommend this family run business for prompt service at a reasonable cost !!
Brilliant service by ECG. Went out of their way to complete a job that was past over to them from hotpoint. The engineer was very polite and helpful. Would 100% recommend them and would definitely use them for other repairs.
Highly recommend this company, all the staff & Richard the engineer very helpful, we have already recommended them to a friend.
The gentleman were polite friendly and courteous. My oven was fixed quickly. Very happy with the service
Very speedy and efficient. Would recommend and use again.
Very professional efficient and polite service
Arrived on time Very friendly Found and fixed problem
Repaired our washing machine, amazing service 👍
They arrived on time and repaired my cooker within 10 minutes
Lloyd is always very punctual, friendly and efficient.
Quick efficient service. Repaired my range in no time at all, thank you Wes, will recommend.....
Wayne the engineer was polite and professional, turning up on time and keeping us informed
Professional, helpful and on time. Very pleased with their work and will happily use them again.
Kept me informed of arrival time, friendly engineer who fixed my machine efficiently.
A very good job:- Promptly, expertly and politely carried out. Thanks.
Excellent service, explained issues, how it was fixed and addressed any tidying up too!
The most helpful and obliging young man. A delight to have here repairing my fridge/freezer. Would use again!!
Mike the engineer's punctuality, friendliness, and professionalism were commendable.
Excellent service on time engineer very polite
Brilliant guy ( Wayne ) Top man. Knew exactly what he was about! Very professional. On time & very positive.
The receptionists were helpfully, caring and brilliant. The engineer, Lee, was superb.
The engineer was polite and explained everything in detail what he was doing in respect to repairing my washer/ dryer
Repair advice
Hob advice from our engineers
Guides to the common problems, and what is safe to check yourself.
Gas Cooker and Hob Safety: Warning Signs and Annual Checks
The warning signs of an unsafe gas cooker or hob, why an annual check matters and what to do if you smell gas.
Read the advice →
Gas Hob Won't Light or Keeps Clicking: Causes and What to Do
Gas hob clicking but not lighting? Usually it is a damp or dirty burner cap. Here are the safe checks and the faults that need an engineer.
Read the advice →Cooker Basics: 5 Essential Tips for a Clean and Efficient Cooker
Five simple habits to keep your cooker clean, efficient and safe, plus the signs it needs a check.
Read the advice →Questions
Hob repair in Cardiff: your questions
How much does a hob repair cost in Cardiff?
Repairs start from £70 + VAT. The final figure depends on the make and the fault, so ring 029 2088 5355 and we will give you a quote before booking you in.
Can an engineer come the same day in Cardiff?
Same-day and next-day visits are possible where we have availability. Ring us and we will say what the earliest slot is.
My gas hob keeps clicking and will not light. What is wrong?
Clicking that will not stop is often moisture, spilled food or a dirty burner cap and ignition electrode, but it can also point to a faulty ignition. Do not keep trying to light it. Call us and we will arrange a visit.
Do you repair induction hobs?
Yes. If your induction hob beeps, shows an error code or has a zone that will not work, call us with the make and model.
Is a yellow or weak gas flame dangerous?
A gas flame should burn blue. A weak or yellow flame is a sign something needs attention, so stop using that ring and have it checked by a Gas Safe registered engineer. Call us to book.
Do you repair hobs that are still under warranty?
Yes, in or out of warranty. If you have a Domestic & General plan you can raise the claim straight through us; for any other warranty, read its terms before you book.
Which makes of hob do you repair?
We repair every major make and model, including AEG, Beko, Bosch, Cata, Falcon, Hotpoint, Neff, Rangemaster, Siemens, Smeg and Zanussi. Give us the make and model when you book.
Is the repair guaranteed?
Yes. Each repair we complete carries a 90-day guarantee.
What should I do before the engineer arrives?
Switch all controls off. Note the make, the model if you know it and which burners or zones are affected. If you smell gas on a gas hob, follow the gas safety advice on this page and don't wait for an engineer.
I can smell gas from my hob. What should I do?
Don't use switches, lighters or flames. Open doors and windows, turn the gas off at the meter (unless it is in a cellar) and call the National Gas Emergency Service on 0800 111 999. It is free and open 24 hours. Call from outside the property.
Is it worth repairing my hob?
It comes down to the age of the appliance, the make and what has failed. Get a quote from us first, then weigh it against the cost of a new one.
Which parts of Cardiff do you cover?
All of it: every Cardiff postcode, the Vale of Glamorgan including Penarth, Barry and Cowbridge, and Bridgend County Borough. Our head office is in Caerphilly Business Park, just north of the city. Call us if you are not sure we reach your street.
More repairs
Other appliances we repair in Cardiff
Book a repair
Tell us what's wrong
Send the details and we'll come back to you with a quote and a visit time. For the fastest answer, call.
Phone lines open: Mon–Thu 8:30am–4:30pm, Fri 9:00am–4:30pm
Electrical & Gas Care Ltd, 5a Penty Newydd, Caerphilly Business Park, CF83 3GS