CF10
City Centre, Cardiff Bay, Butetown, Atlantic Wharf and Cathays Park
Cardiff Appliance Repairs
Appliance repair in Cardiff, from Roath to the Bay
Washing machines, tumble dryers, ovens, hobs, cookers, cooker hoods, fridge freezers and dishwashers, repaired in your home by our own Gas Safe registered engineers. Repairs from £70 + VAT, with a 90-day guarantee.
£70 + VATRepairs from, quoted before we start
Rated Excellenton Google
Gas Safe registered engineersRegistration number 596103- Which? Trusted Trader
- Rated Excellent on Google
- Our own employed engineersDBS checked, with manufacturer training
Repairs
What needs fixing?
Choose your appliance to see the faults we deal with most and what you can safely check first.
Washing machine repair
Not spinning or draining, leaking, flashing an error code or stuck shut.
See the faults →Tumble dryer repair
Not heating, slow to dry, drum stuck or a burning smell.
See the faults →Oven repair
Not heating up, fan or element trouble, cracked door glass, fuse tripping.
See the faults →Hob repair
Gas or electric: dead rings, ignition clicking away, loose or stiff controls.
See the faults →Cooker repair
Range and freestanding cookers, from the hob and grill to the oven.
See the faults →Cooker hood repair
Extractor fans, lights and filters that have stopped working.
See the faults →Fridge freezer repair
Warm fridge, freezer not freezing, frost build-up or strange noises.
See the faults →Dishwasher repair
Water left behind, dishes not clean or dry, leaks and error codes.
See the faults →Local to Cardiff
Your Cardiff appliance repair team
Cardiff Appliance Repairs is the Cardiff service of Electrical & Gas Care Ltd. We have been repairing domestic appliances since 2012, and every repair is carried out by our own employed engineers, DBS checked and trained in-house and by the manufacturers.
Cardiff kitchens come in every shape: compact terrace kitchens in Roath, Cathays and Canton, apartment kitchens around the Bay, and bigger family kitchens in Llandaff, Whitchurch and Lisvane. Whichever you have, tell us the make, the model and what the appliance is doing when you call, and we will quote before we book your visit.
How it works
From your first call to fixed
Call or book online
Ring the office or send the form. Tell us the appliance, the make and what it is doing, and we will give you a quote.
We come to you
One of our engineers visits your Cardiff home, same day or next day where we can. Mention permit parking, a lift or a top-floor flat when you book.
Fixed, and guaranteed
We aim to repair most faults in a single visit, and every repair carries a 90-day guarantee.
Customer reviews
What customers say on Google
Rated Excellent on Google
Real reviews from our Google listing, shown with first name and initial.
I’ve used this company a number of times. Customer service is brilliant and I must mention Nikki. The engineers are always on time and carry out professional work. No hesitation in recommending them.
Can't fault EGC. They were very prompt at replying to my emails. Steve who came and fixed our oven was very friendly and efficient.
Friendly staff. Engineer turned up within time frame. Repair completed without mess and appliance tested before leaving. Would highly recommend this company. Another number for my contact list.
This team certainly knew how to sort out problems and got the job done promptly. I will certainly recommend them to others
The service I got was amazing - professional, friendly and incredible value for money. I would thoroughly recommend using the services of Electrical & Gas Care. They are now my go-to provider!!
An excellent service which was reasonable and efficient. I would definitely use this company again. Thank you for sorting out my oven!
I am so pleased with the service provided. My machine is working perfectly now. Technician Mike was thorough and thoughtful. The end test was particularly reassuring.
Amazing service and communication. My SMEG oven repair wasn’t straightforward. EGC didn’t give up and explored every avenue until it was working again. I can’t recommend enough…. Great team, exceptional service… thank you…
I’ve used EGC a couple of times now and the standard of work has always been excellent. Lloyd, one of their engineers, is very knowledgeable and professional but friendly as well so would highly recommend this company.
Repaired SMEG oven element. Excellent service, identified the fault, sourced the required parts and fitted same all within a short time frame. Great service.
I’m so pleased with the communication and the service received from EGC. I couldn’t have asked for anything to be done differently. Wes was great. Thank you.
Was recommended by a friend. They came out, diagnosed faulty gas cooker and returned once the part was in stock to repair. Would happily recommend and use again.
Alec came and fixed our washing machine machine under warranty from Hotpoint.He very good a credit to your company.Would have no hesitation in recommending you.
Really pleased. Engineer came on time and fixed the issue within 15 minutes. Really professional. Would highly recommend!!
Wayne was delightful. Very polite & talkative . His professionalism showed immediately. The problem was soon resolved. Thank you for such outstanding customer service Sean
Prompt reply to my enquiry. The diagnosis and repairs were carried out quickly and efficiently. I would recommend this company.
Jordan came today to repair my Smeg fridge-freezer. He arrived on time and quickly diagnosed the problem. He was very polite and professional and cleaned up the small amount of water that came out of the freezer. It's all working perfectly now. Thanks to Jordan and Liz in the office at EGC. 100% recommend this family run business for prompt service at a reasonable cost !!
Brilliant service by ECG. Went out of their way to complete a job that was past over to them from hotpoint. The engineer was very polite and helpful. Would 100% recommend them and would definitely use them for other repairs.
Speedy response to my appliance breakdown. Fixed labour cost, friendly and competent engineers. My oven is working again, time for cake!
Highly recommend this company, all the staff & Richard the engineer very helpful, we have already recommended them to a friend.
Very speedy and efficient. Would recommend and use again.
Very professional efficient and polite service
Arrived on time Very friendly Found and fixed problem
Repaired our washing machine, amazing service 👍
They arrived on time and repaired my cooker within 10 minutes
Lloyd is always very punctual, friendly and efficient.
Quick efficient service. Repaired my range in no time at all, thank you Wes, will recommend.....
Wayne the engineer was polite and professional, turning up on time and keeping us informed
Professional, helpful and on time. Very pleased with their work and will happily use them again.
Kept me informed of arrival time, friendly engineer who fixed my machine efficiently.
A very good job:- Promptly, expertly and politely carried out. Thanks.
Excellent service, explained issues, how it was fixed and addressed any tidying up too!
The most helpful and obliging young man. A delight to have here repairing my fridge/freezer. Would use again!!
Mike the engineer's punctuality, friendliness, and professionalism were commendable.
Excellent service on time engineer very polite
Brilliant guy ( Wayne ) Top man. Knew exactly what he was about! Very professional. On time & very positive.
The receptionists were helpfully, caring and brilliant. The engineer, Lee, was superb.
The engineer was polite and explained everything in detail what he was doing in respect to repairing my washer/ dryer
The gentleman were polite friendly and courteous. My oven was fixed quickly. Very happy with the service
Where we work
Every Cardiff postcode, neighbourhood by neighbourhood
Our engineers work from Caerphilly Business Park, just north of the city, and cover all of Cardiff as well as the Vale of Glamorgan and Bridgend. Find your postcode to see the neighbourhoods it takes in.
CF11
Canton, Pontcanna, Riverside, Grangetown and Leckwith
CF5
Llandaff, Danescourt, Ely, Caerau, Fairwater, Pentrebane, St Fagans, Wenvoe and Culverhouse Cross
CF14
Heath, Llanishen, Lisvane, Birchgrove, Rhiwbina, Whitchurch and Llandaff North
CF15
Radyr, Morganstown, Tongwynlais, Creigiau, Pentyrch and Taffs Well
CF23
Pen-y-lan, Cyncoed, Pontprennau and Llanedeyrn
CF24
Roath, Cathays, Adamsdown, Splott, Tremorfa and Plasnewydd
CF3
St Mellons, Rumney, Llanrumney, Trowbridge and Old St Mellons
CF61 to CF64, CF71
Llantwit Major, Barry, Rhoose, St Athan, Penarth, Dinas Powys, Sully, Cowbridge, Llancarfan and Colwinston
CF31 to CF36
Bridgend, Porthcawl, Pyle, Maesteg, Coity, Tondu, Ogmore Vale and Pontycymer
Also coveringPontypriddLlantrisantPontyclunCaerphillyBargoedYstrad MynachMerthyr TydfilAberdareMountain AshRhondda
Not sure we reach you? Call us on 029 2088 5355, or see every area we cover.
Official partners and authorised agents
Approved to repair the brands you own
We are official partners and authorised service agents for Samsung, Whirlpool, Indesit, Hotpoint, Beko, Smeg, Rangemaster, Hoover, Haier and Candy. We also work with Domestic & General, and we repair every other major make too.
See every brand we repair → Domestic & General customer? Raise your warranty claim direct with us →
Our team
Our own engineers, based just north of Cardiff
Every repair is done by an engineer we employ, trained by us and by the manufacturers, and checked by the DBS. They work from our head office in Caerphilly Business Park, and our vans are out across Cardiff, the Vale of Glamorgan and Bridgend.
Repair advice
Before you ring: quick checks and advice
Short, practical guides to common appliance faults, and what you can safely check before you call.
Washing machines
Washing Machine Troubleshooting: Noises, Leaks, Won't Spin or Drain
Banging, leaking, won't spin or won't drain? What causes each fault, what is safe to check and when to call us.
Read the advice →
Dishwashers
Dishwasher Not Draining or Not Cleaning? Causes and Fixes
Standing water or dirty dishes? Usually it is a blocked filter or spray arm. Here is how to check and when to call us.
Read the advice →
General advice
Repair or Replace Your Appliance? How to Decide
A practical way to decide between repair and replacement, based on age, the type of fault and the cost of the repair.
Read the advice →Questions
Appliance repair in Cardiff: your questions
Can’t see your question? Call us on 029 2088 5355 and we will help.
Do you cover the whole of Cardiff?
Yes. Our engineers cover every Cardiff postcode (CF3, CF5, CF10, CF11, CF14, CF15, CF23 and CF24), the Vale of Glamorgan including Penarth, Barry and Cowbridge, and Bridgend County Borough, as well as the rest of the CF postcode area. Use the postcode checker at the top of this page, or call us if you are not sure we reach your street.
How much does an appliance repair in Cardiff cost?
Repairs start from £70 + VAT. The final price depends on the appliance, the make and the fault, so describe what has gone wrong and we will give you a quote before we book a visit.
Can you come the same day?
Where we can, yes: same-day and next-day visits are available, depending on how busy the engineers are. Call us and we will tell you the earliest visit we can offer.
I live in a flat, or on a street with permit parking. Does that matter?
It helps us if you tell us when you book. A top-floor flat, a lift, or a residents’ parking zone are all things our engineer can plan for, so the visit runs smoothly.
Do you repair built-in appliances as well as freestanding ones?
Yes, we repair built-in and integrated appliances as well as freestanding ones. Tell us which you have, with the make and model, when you call.
I have a Domestic & General plan. Can I claim through you?
Yes. Domestic & General plan holders can raise a claim direct with us. Our team raises it on your behalf and our own engineer carries out the repair. Ring 029 2088 5355 or send your plan details through the booking form.
Which brands do you repair?
We are official partners and authorised service agents for Samsung, Whirlpool, Indesit, Hotpoint, Beko, Smeg, Rangemaster, Hoover, Haier and Candy. We also repair other major makes, including AEG, Bosch, LG, Miele, Siemens and Zanussi.
Is the repair guaranteed?
Yes. Every repair we complete is guaranteed for 90 days.
Are your engineers Gas Safe registered?
Yes. Electrical & Gas Care is Gas Safe registered, number 596103. Every engineer is our own employee, DBS checked and trained in-house and by manufacturers.
Is it worth repairing my appliance, or should I replace it?
It depends on its age, the make and what has failed. Ask us for a quote first, then compare it with the cost of a new one before you decide.
Book a repair
Tell us what's wrong
Send the details and we'll come back to you with a quote and a visit time. For the fastest answer, call.
Call us on029 2088 5355
Phone lines open: Mon–Thu 8:30am–4:30pm, Fri 9:00am–4:30pm
Electrical & Gas Care Ltd, 5a Penty Newydd, Caerphilly Business Park, CF83 3GS
Rated Excellenton Google
Rated ExcellentWhich? Trusted Trader