Cardiff · Cooker repair
Cooker repair in Cardiff
Oven, hob or grill not working? Our own engineers repair range and freestanding cookers in Cardiff, from Llandaff and Penarth to Cyncoed and the city centre.
Same-day or next-day where possible. In and out of warranty.
Gas Safe registered engineersRegistration number 596103- Which? Trusted Trader
- Rated Excellent on Google
- Our own employed engineersDBS checked, with manufacturer training
Official partners and authorised agents
Approved to repair the brands you own
We are official partners and authorised service agents for Samsung, Whirlpool, Indesit, Hotpoint, Beko, Smeg, Rangemaster, Hoover, Haier and Candy. We also work with Domestic & General, and we repair every other major make too.
See every brand we repair → Domestic & General customer? Raise your warranty claim direct with us →
Cardiff cooker repairs
Cooker repair for Cardiff homes
A cooker does the work of an oven, hob and grill, so one fault can stop the whole kitchen. Our own employed engineers repair range and freestanding cookers of every make across Cardiff and the Vale of Glamorgan, and we aim to complete most repairs in a single visit.
Call us with the make and what the cooker is doing and we'll give you a quote. Repairs start from £70 + VAT, and every repair is guaranteed for 90 days. We repair appliances both in and out of warranty.
- Our own engineers, not subcontractors
- Same-day or next-day repairs where possible
- All makes and models, in and out of warranty
- 90-day guarantee on every repair
Common faults
What is your cooker doing?
Pick the symptom to see the likely cause, what is safe to check first, and what we do. It's a guide only: we confirm the fault when we see it.
Symptom
What happens next
How a Cardiff repair works
Ring us or book online
Give us the make, the model if you have it, and what the cooker is doing. We quote before we book your visit.
We visit your Cardiff home
One of our own engineers finds the fault and confirms the price, same day or next day where we can.
Repaired and guaranteed
We aim to complete most repairs in a single visit, and every repair carries a 90-day guarantee.
Meet the vans
Look out for the EGC van
Expect a branded van with the EGC logo, the Gas Safe badge and our phone number on the side. Our engineers carry spare parts on board, so many repairs can be completed on your doorstep.
- Spare parts on board
- Gas Safe registered
- Which? Trusted Trader
Prices and guarantee
What a cooker repair costs in Cardiff
The price depends on the make and the fault, so call us with the details and we will quote for your Cardiff visit.
Free quote
£0Call us with the make and the fault, and we'll quote before booking a visit.
Repairs from
£70 + VATThe price depends on the make and the fault. Ask us for a quote.
Repair guarantee
90 daysEvery repair we complete is guaranteed for 90 days.
In Cardiff
Cooker repairs across Cardiff
Larger Victorian and Edwardian houses in areas such as Llandaff, Penarth and Cyncoed often have a range cooker as the heart of the kitchen, while smaller terraces and flats have a freestanding cooker. We repair both, gas and electric.
If the oven will not heat, a hob burner will not work, the grill has gone out or the controls have failed, call us with the make and model. We will quote before we book, and gas cookers are repaired by our Gas Safe registered engineers.
Not on the list? Call us and we'll tell you whether we can visit, or see every area we cover.
Where we repair cookers in Cardiff
- CF10City Centre, Cardiff Bay, Butetown, Atlantic Wharf
- CF11Canton, Pontcanna, Riverside, Grangetown
- CF24Roath, Cathays, Adamsdown, Splott, Tremorfa
- CF23Pen-y-lan, Cyncoed, Pontprennau, Llanedeyrn
- CF14Heath, Llanishen, Lisvane, Birchgrove, Rhiwbina, Whitchurch
- CF5Llandaff, Ely, Caerau, Fairwater, St Fagans, Wenvoe
- CF15Radyr, Morganstown, Tongwynlais, Creigiau, Taffs Well
- CF3St Mellons, Rumney, Llanrumney, Trowbridge
Plus Penarth, Barry, Cowbridge, Bridgend and the rest of the Vale of Glamorgan.
Makes we repair
We repair every make of cooker
Some of the makes we repair. Tell us yours when you book.
Customer reviews
What customers say on Google
Real reviews from our Google listing, shown with first name and initial.
Was recommended by a friend. They came out, diagnosed faulty gas cooker and returned once the part was in stock to repair. Would happily recommend and use again.
I’ve used this company a number of times. Customer service is brilliant and I must mention Nikki. The engineers are always on time and carry out professional work. No hesitation in recommending them.
Can't fault EGC. They were very prompt at replying to my emails. Steve who came and fixed our oven was very friendly and efficient.
Friendly staff. Engineer turned up within time frame. Repair completed without mess and appliance tested before leaving. Would highly recommend this company. Another number for my contact list.
This team certainly knew how to sort out problems and got the job done promptly. I will certainly recommend them to others
The service I got was amazing - professional, friendly and incredible value for money. I would thoroughly recommend using the services of Electrical & Gas Care. They are now my go-to provider!!
An excellent service which was reasonable and efficient. I would definitely use this company again. Thank you for sorting out my oven!
I am so pleased with the service provided. My machine is working perfectly now. Technician Mike was thorough and thoughtful. The end test was particularly reassuring.
Amazing service and communication. My SMEG oven repair wasn’t straightforward. EGC didn’t give up and explored every avenue until it was working again. I can’t recommend enough…. Great team, exceptional service… thank you…
I’ve used EGC a couple of times now and the standard of work has always been excellent. Lloyd, one of their engineers, is very knowledgeable and professional but friendly as well so would highly recommend this company.
Repaired SMEG oven element. Excellent service, identified the fault, sourced the required parts and fitted same all within a short time frame. Great service.
I’m so pleased with the communication and the service received from EGC. I couldn’t have asked for anything to be done differently. Wes was great. Thank you.
Alec came and fixed our washing machine machine under warranty from Hotpoint.He very good a credit to your company.Would have no hesitation in recommending you.
Really pleased. Engineer came on time and fixed the issue within 15 minutes. Really professional. Would highly recommend!!
Wayne was delightful. Very polite & talkative . His professionalism showed immediately. The problem was soon resolved. Thank you for such outstanding customer service Sean
Prompt reply to my enquiry. The diagnosis and repairs were carried out quickly and efficiently. I would recommend this company.
Jordan came today to repair my Smeg fridge-freezer. He arrived on time and quickly diagnosed the problem. He was very polite and professional and cleaned up the small amount of water that came out of the freezer. It's all working perfectly now. Thanks to Jordan and Liz in the office at EGC. 100% recommend this family run business for prompt service at a reasonable cost !!
Brilliant service by ECG. Went out of their way to complete a job that was past over to them from hotpoint. The engineer was very polite and helpful. Would 100% recommend them and would definitely use them for other repairs.
Speedy response to my appliance breakdown. Fixed labour cost, friendly and competent engineers. My oven is working again, time for cake!
Highly recommend this company, all the staff & Richard the engineer very helpful, we have already recommended them to a friend.
They arrived on time and repaired my cooker within 10 minutes
Quick efficient service. Repaired my range in no time at all, thank you Wes, will recommend.....
Very speedy and efficient. Would recommend and use again.
Very professional efficient and polite service
Arrived on time Very friendly Found and fixed problem
Repaired our washing machine, amazing service 👍
Lloyd is always very punctual, friendly and efficient.
Wayne the engineer was polite and professional, turning up on time and keeping us informed
Professional, helpful and on time. Very pleased with their work and will happily use them again.
Kept me informed of arrival time, friendly engineer who fixed my machine efficiently.
A very good job:- Promptly, expertly and politely carried out. Thanks.
Excellent service, explained issues, how it was fixed and addressed any tidying up too!
The most helpful and obliging young man. A delight to have here repairing my fridge/freezer. Would use again!!
Mike the engineer's punctuality, friendliness, and professionalism were commendable.
Excellent service on time engineer very polite
Brilliant guy ( Wayne ) Top man. Knew exactly what he was about! Very professional. On time & very positive.
The receptionists were helpfully, caring and brilliant. The engineer, Lee, was superb.
The engineer was polite and explained everything in detail what he was doing in respect to repairing my washer/ dryer
The gentleman were polite friendly and courteous. My oven was fixed quickly. Very happy with the service
Repair advice
Cooker advice from our engineers
Guides to the common problems, and what is safe to check yourself.
Gas Cooker and Hob Safety: Warning Signs and Annual Checks
The warning signs of an unsafe gas cooker or hob, why an annual check matters and what to do if you smell gas.
Read the advice →
Gas Hob Won't Light or Keeps Clicking: Causes and What to Do
Gas hob clicking but not lighting? Usually it is a damp or dirty burner cap. Here are the safe checks and the faults that need an engineer.
Read the advice →Cooker Basics: 5 Essential Tips for a Clean and Efficient Cooker
Five simple habits to keep your cooker clean, efficient and safe, plus the signs it needs a check.
Read the advice →Questions
Cooker repair in Cardiff: your questions
How much does a cooker repair cost in Cardiff?
Repairs start from £70 + VAT. The final figure depends on the make and the fault, so ring 029 2088 5355 and we will give you a quote before booking you in.
Can an engineer come the same day in Cardiff?
Same-day and next-day visits are possible where we have availability. Ring us and we will say what the earliest slot is.
Do you repair range cookers?
Yes, range cookers and freestanding cookers, gas and electric. Tell us the make and model when you call.
Only the grill has stopped working. Is that a separate repair?
A cooker is one appliance, so a fault with the grill, the oven or a hob burner is repaired in the same visit where possible. Call us with the details.
Can you repair a cooker that tripped my fuse?
Switch it off at the cooker switch, do not keep resetting the fuse, and call us. We will arrange a visit.
Do you repair cookers that are still under warranty?
Yes, in or out of warranty. If you have a Domestic & General plan you can raise the claim straight through us; for any other warranty, read its terms before you book.
Which makes of cooker do you repair?
We repair every major make and model, including AEG, Beko, Bosch, Cannon, Falcon, Hotpoint, Rangemaster, Smeg and Zanussi. Give us the make and model when you book.
Is the repair guaranteed?
Yes. Each repair we complete carries a 90-day guarantee.
What should I do before the engineer arrives?
Switch the cooker off at the isolator or socket and let it cool. Note the make, the model number if you can find it and which part (oven, hob or grill) has the problem. If it is gas and you smell gas, follow the gas safety advice on this page.
I can smell gas from my cooker. What should I do?
Don't use switches, lighters or flames. Open doors and windows, turn the gas off at the meter (unless it is in a cellar) and call the National Gas Emergency Service on 0800 111 999. It is free and open 24 hours. Call from outside the property.
Is it worth repairing my cooker?
It comes down to the age of the appliance, the make and what has failed. Get a quote from us first, then weigh it against the cost of a new one.
Which parts of Cardiff do you cover?
All of it: every Cardiff postcode, the Vale of Glamorgan including Penarth, Barry and Cowbridge, and Bridgend County Borough. Our head office is in Caerphilly Business Park, just north of the city. Call us if you are not sure we reach your street.
More repairs
Other appliances we repair in Cardiff
Book a repair
Tell us what's wrong
Send the details and we'll come back to you with a quote and a visit time. For the fastest answer, call.
Phone lines open: Mon–Thu 8:30am–4:30pm, Fri 9:00am–4:30pm
Electrical & Gas Care Ltd, 5a Penty Newydd, Caerphilly Business Park, CF83 3GS